Migrating Saved Cards from Another Payment Provider

Merchants moving from another payment provider to Tap can migrate their customers’ saved card data (PANs) without asking customers to re-enter their cards. This is a PCI-regulated process, and it works the same way in outline for most payment providers:

• The merchant starts it. You request the migration from your current provider, who prepares and sends the data.
• It’s a provider-to-provider transfer. The card data goes directly between the two providers in encrypted form (typically PGP-encrypted files), so it never passes through the merchant, by email or by chat.
• Both providers must be PCI DSS compliant. Your current provider will usually check Tap’s compliance before releasing any data.
• Only saved payment details move. Transaction history and other account records usually stay with your previous provider.
• Requirements and timelines vary by provider. Each provider has its own export process, so follow the steps for your provider below.